West Facility Overview
West Facility is one of the Rikers Island commands listed by NYC DOC. It opened in fall 1991 and stands out because of its construction. The DOC facility overview says it was built from sprungs, which are rigid aluminum-framed structures covered by heavy-duty plastic fabric. The facility includes single-cell units, some making up the Communicable Disease Unit, and other cells housing detainees separate from that unit. That history makes West Facility different from a standard general-population jail page. It should be described as a local jail command with special medical and separation context, not as a separate medical hospital and not as a county-run Bronx jail.
Bronx County users reach West Facility through the same citywide DOC system used for other Rikers commands. Bronx County does not operate a separate sheriff jail roster. A Bronx defendant may enter DOC custody after arraignment, remand, or an unmet bail condition, then be assigned to a command based on classification and system needs. The public DOC lookup is used to confirm current location. It does not replace court records, medical records, state prison records, federal detention locators, or immigration custody searches.
West Facility Capacity and Overcrowding
The research did not locate a current official DOC rated capacity for West Facility. Older NYC Council sources show different figures, including 140 in one reduced-use context and 940 historically, but those should not be merged into a single current capacity claim. The facility page should state the limit plainly: current rated capacity was not found in the official public DOC facility overview reviewed for this build. When a figure is not current and source-backed, it should not drive a jail population statement.
West Facility is relevant to the broader Bronx County inmate population because the January 2026 Board of Correction borough-based jail report says DOC made nine limited variance requests for Overcrowding Section 1-04 in 2025 that affected EMTC, OBCC, and West Facility. The Board approved variance requests at March and May 2025 public meetings, but July 8, 2025 requests were not granted. The report also tied early 2025 variance requests to a growing jail population and delayed state-ready transfers during a New York state correction officer strike. Those facts support a conditions and capacity discussion, but they do not supply a current West Facility headcount.
| Capacity Point | What the Research Supports | How to State It |
|---|---|---|
| Current rated capacity | Not located in current DOC overview | Do not invent a number |
| Older reduced-use context | 140 cited in older Council material | Historical only |
| Older historical context | 940 cited in older Council material | Historical only |
| Overcrowding variance | 2025 BOC report affected WF | Use as conditions context |
West Facility Inmate Lookup
There is no separate West Facility inmate search. Use the NYC DOC Person in Custody Lookup or begin from DOC's Person in Custody page. The lookup covers current DOC custody and provides current location and basic case information. It does not cover someone still in police custody, a person in New York State prison, a federal inmate, or an ICE detainee. The direct DOC lookup has fields for NYSID or Book & Case Number and for first and last name.
If the lookup lists West Facility as the current command, confirm the record before travel because people can transfer between commands. If the lookup does not find the person, move through the custody alternatives. Use VINE for NYC DOC custody and release notifications. Use DOCCS after a state-prison transfer. Use the BOP locator for federal custody and ICE ODLS for immigration detention. Use WebCriminal or NYC Criminal Court resources for formal charges and dates.
- Search by NYSID or Book & Case Number if available.
- Search by first and last name if an identifier is not known.
- Open the matching person record and check current location.
- Confirm West Facility before planning a visit, package, or money transfer.
- Use court, state, federal, immigration, or FOIL channels when DOC lookup is not enough.
| System | Best Use | West Facility Limit |
|---|---|---|
| NYC DOC lookup | Current DOC location | No medical detail or full case docket |
| VINE hotline | Release notification | NYC DOC custody only |
| WebCriminal | Court dates and charges | Not a housing locator |
| NYC OpenRecords | FOIL request | Exemptions can apply |
West Facility Address
West Facility has a Rikers Island address, but visitors should plan through DOC's current visit process. Rikers Island visitors coordinate through the Benjamin Ward Visit Center rather than treating each command address as a walk-up public counter. The official facility location research points to Hazen Street and 19th Avenue near the Rikers Island Bridge, with the Q100 and Q101 as public transit routes and limited parking. For Bronx County families, that visitor route is often more important than the mailing address.
West Facility
16-06 Hazen Street
East Elmhurst, NY 11370
718-546-4120 / 718-546-1500
NYC DOC Rikers Island command
Benjamin Ward Visit Center
18-31 Hazen Street
East Elmhurst, NY 11370
718-546-1500
Rikers Island visitor coordination point
West Facility Visit Schedule
DOC's general Rikers visit schedule applies unless a current notice or custody status changes the plan. In-person visits run Wednesday and Thursday with registration from 1:00 p.m. to 6:00 p.m. Saturday and Sunday registration runs from 7:00 a.m. to 12:00 p.m. Friday is the regular televisit day, with televisits from 8:00 a.m. to 1:30 p.m. Monday and Tuesday have no regular visits. Visits are one hour, and the monthly schedule is tied to the first letter of the person's last name. Confirm eligibility before traveling to West Facility because medical or separation status can affect visit handling.
Televisit requests require a camera-capable device, internet access, and an active email address. The visitor gives three possible dates, but the visit is not confirmed until DOC sends the confirmation email. Requests are only for the upcoming week, and web forms are not processed on Mondays or Tuesdays. DOC can terminate televisits for recording, screenshots, unlisted participants, dress-code violations, sexual misconduct, intoxication, or other rule violations.
| Day | Registration / Hours | Type |
|---|---|---|
| Monday | No regular visits | None |
| Tuesday | No regular visits | None |
| Wednesday | 1:00 p.m.-6:00 p.m. | In-person |
| Thursday | 1:00 p.m.-6:00 p.m. | In-person |
| Friday | 8:00 a.m.-1:30 p.m. | Televisit |
| Saturday | 7:00 a.m.-12:00 p.m. | In-person |
| Sunday | 7:00 a.m.-12:00 p.m. | In-person |
West Facility Mail and Money
West Facility uses DOC systemwide mail, package, and deposit rules. DOC provides basic necessities during custody, so the package rules limit what can be mailed or delivered. Packages cannot exceed 15 pounds or the size limit of less than 24 inches wide, 12 inches high, and 24 inches deep. All items can be searched. Cash cannot be mailed for fund accounts, and cash handed to a person in custody is contraband. Only money orders and cashier checks are accepted by mail for fund accounts, while other deposit routes are handled through DOC cashier windows or transfer vendors.
For deposits, DOC materials name JPay, Western Union, cashier offices, phone, internet, walk-in agents, and kiosks. Direct cashier-window deposits have no DOC fee. Transfer agents charge fees that vary by provider and method. The sender needs the person's first and last name and Book & Case Number. The DOC lookup money workflow can help locate the Send Money button when a public person page is available.
| Method | Provider / Location | Fee Note |
|---|---|---|
| DOC cashier | DOC cashier offices / Rikers Central Cashier | No DOC fee |
| Phone | JPay 800-574-JPAY; Western Union 800-325-6000 | Vendor fee applies |
| Internet | DOC-linked JPay or Western Union | Provider fee varies |
| Packages | DOC package page | Search, size, and item rules apply |
West Facility CDU Context
West Facility's Communicable Disease Unit history should be described with restraint. The research supports that some single-cell units make up the CDU and that other cells house detainees separate from the CDU. It does not support publishing or guessing a person's diagnosis, medical status, or reason for placement. A public DOC lookup can confirm current location, but medical details are private and will not be shown as a public roster field. Families with urgent health concerns need to use DOC and Correctional Health Services channels rather than drawing conclusions from a command name.
The same care applies to single-cell language. Single-cell housing may reflect many operational reasons, including medical separation, classification, safety, or facility design. The public should not read the term as discipline, restrictive status, or a specific health condition unless an official record says so. For court status, use court records. For custody location, use DOC lookup. For a public-record request, use NYC OpenRecords and include the person's name, DOB, NYSID or Book & Case Number, dates, and facility if known.
West Facility Custody Terms
West Facility records can involve terms that are easy to confuse. State-ready means a person has been sentenced to state prison but is waiting for DOCCS transfer. A technical parole violator is held on a parole warrant. Other unsentenced generally means the case is pending or not in a sentenced local category. A detainer is a request or notice from another agency, such as federal or immigration authorities. None of those terms creates a West Facility-specific roster. They guide which agency should be checked next.
- Sprungs
- Rigid aluminum-framed structures covered by heavy-duty plastic fabric, used in West Facility construction.
- CDU
- Communicable Disease Unit, a West Facility medical separation context noted by DOC.
- State-ready
- Sentenced to state prison and waiting for transfer to DOCCS.
- Book & Case Number
- NYC DOC identifier needed for lookup and money deposits.
Note: Confirm West Facility in the current DOC lookup before drawing conclusions from older capacity or medical-unit references.