Check West Facility Custody

West Facility is a New York City Department of Correction command serving Bronx County through the citywide jail system. To look up inmates at West Facility, use the NYC DOC Person in Custody Lookup rather than a facility roster or Bronx sheriff database. West Facility has a distinct history because it was built from sprungs and includes single-cell units, some tied to the Communicable Disease Unit. Current location, visit eligibility, and deposit details should be confirmed through DOC before travel or payment.

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West Facility Overview

West Facility is one of the Rikers Island commands listed by NYC DOC. It opened in fall 1991 and stands out because of its construction. The DOC facility overview says it was built from sprungs, which are rigid aluminum-framed structures covered by heavy-duty plastic fabric. The facility includes single-cell units, some making up the Communicable Disease Unit, and other cells housing detainees separate from that unit. That history makes West Facility different from a standard general-population jail page. It should be described as a local jail command with special medical and separation context, not as a separate medical hospital and not as a county-run Bronx jail.

Bronx County users reach West Facility through the same citywide DOC system used for other Rikers commands. Bronx County does not operate a separate sheriff jail roster. A Bronx defendant may enter DOC custody after arraignment, remand, or an unmet bail condition, then be assigned to a command based on classification and system needs. The public DOC lookup is used to confirm current location. It does not replace court records, medical records, state prison records, federal detention locators, or immigration custody searches.

1991 Opened
CDU Communicable Disease Unit
2025 Variance Impact Noted

West Facility Capacity and Overcrowding

The research did not locate a current official DOC rated capacity for West Facility. Older NYC Council sources show different figures, including 140 in one reduced-use context and 940 historically, but those should not be merged into a single current capacity claim. The facility page should state the limit plainly: current rated capacity was not found in the official public DOC facility overview reviewed for this build. When a figure is not current and source-backed, it should not drive a jail population statement.

West Facility is relevant to the broader Bronx County inmate population because the January 2026 Board of Correction borough-based jail report says DOC made nine limited variance requests for Overcrowding Section 1-04 in 2025 that affected EMTC, OBCC, and West Facility. The Board approved variance requests at March and May 2025 public meetings, but July 8, 2025 requests were not granted. The report also tied early 2025 variance requests to a growing jail population and delayed state-ready transfers during a New York state correction officer strike. Those facts support a conditions and capacity discussion, but they do not supply a current West Facility headcount.

Capacity PointWhat the Research SupportsHow to State It
Current rated capacityNot located in current DOC overviewDo not invent a number
Older reduced-use context140 cited in older Council materialHistorical only
Older historical context940 cited in older Council materialHistorical only
Overcrowding variance2025 BOC report affected WFUse as conditions context

West Facility Inmate Lookup

There is no separate West Facility inmate search. Use the NYC DOC Person in Custody Lookup or begin from DOC's Person in Custody page. The lookup covers current DOC custody and provides current location and basic case information. It does not cover someone still in police custody, a person in New York State prison, a federal inmate, or an ICE detainee. The direct DOC lookup has fields for NYSID or Book & Case Number and for first and last name.

If the lookup lists West Facility as the current command, confirm the record before travel because people can transfer between commands. If the lookup does not find the person, move through the custody alternatives. Use VINE for NYC DOC custody and release notifications. Use DOCCS after a state-prison transfer. Use the BOP locator for federal custody and ICE ODLS for immigration detention. Use WebCriminal or NYC Criminal Court resources for formal charges and dates.

  1. Search by NYSID or Book & Case Number if available.
  2. Search by first and last name if an identifier is not known.
  3. Open the matching person record and check current location.
  4. Confirm West Facility before planning a visit, package, or money transfer.
  5. Use court, state, federal, immigration, or FOIL channels when DOC lookup is not enough.
SystemBest UseWest Facility Limit
NYC DOC lookupCurrent DOC locationNo medical detail or full case docket
VINE hotlineRelease notificationNYC DOC custody only
WebCriminalCourt dates and chargesNot a housing locator
NYC OpenRecordsFOIL requestExemptions can apply

West Facility Address

West Facility has a Rikers Island address, but visitors should plan through DOC's current visit process. Rikers Island visitors coordinate through the Benjamin Ward Visit Center rather than treating each command address as a walk-up public counter. The official facility location research points to Hazen Street and 19th Avenue near the Rikers Island Bridge, with the Q100 and Q101 as public transit routes and limited parking. For Bronx County families, that visitor route is often more important than the mailing address.

West Facility

16-06 Hazen Street

East Elmhurst, NY 11370

718-546-4120 / 718-546-1500

NYC DOC Rikers Island command

Benjamin Ward Visit Center

18-31 Hazen Street

East Elmhurst, NY 11370

718-546-1500

Rikers Island visitor coordination point


West Facility Visit Schedule

DOC's general Rikers visit schedule applies unless a current notice or custody status changes the plan. In-person visits run Wednesday and Thursday with registration from 1:00 p.m. to 6:00 p.m. Saturday and Sunday registration runs from 7:00 a.m. to 12:00 p.m. Friday is the regular televisit day, with televisits from 8:00 a.m. to 1:30 p.m. Monday and Tuesday have no regular visits. Visits are one hour, and the monthly schedule is tied to the first letter of the person's last name. Confirm eligibility before traveling to West Facility because medical or separation status can affect visit handling.

Televisit requests require a camera-capable device, internet access, and an active email address. The visitor gives three possible dates, but the visit is not confirmed until DOC sends the confirmation email. Requests are only for the upcoming week, and web forms are not processed on Mondays or Tuesdays. DOC can terminate televisits for recording, screenshots, unlisted participants, dress-code violations, sexual misconduct, intoxication, or other rule violations.

DayRegistration / HoursType
MondayNo regular visitsNone
TuesdayNo regular visitsNone
Wednesday1:00 p.m.-6:00 p.m.In-person
Thursday1:00 p.m.-6:00 p.m.In-person
Friday8:00 a.m.-1:30 p.m.Televisit
Saturday7:00 a.m.-12:00 p.m.In-person
Sunday7:00 a.m.-12:00 p.m.In-person

West Facility Mail and Money

West Facility uses DOC systemwide mail, package, and deposit rules. DOC provides basic necessities during custody, so the package rules limit what can be mailed or delivered. Packages cannot exceed 15 pounds or the size limit of less than 24 inches wide, 12 inches high, and 24 inches deep. All items can be searched. Cash cannot be mailed for fund accounts, and cash handed to a person in custody is contraband. Only money orders and cashier checks are accepted by mail for fund accounts, while other deposit routes are handled through DOC cashier windows or transfer vendors.

For deposits, DOC materials name JPay, Western Union, cashier offices, phone, internet, walk-in agents, and kiosks. Direct cashier-window deposits have no DOC fee. Transfer agents charge fees that vary by provider and method. The sender needs the person's first and last name and Book & Case Number. The DOC lookup money workflow can help locate the Send Money button when a public person page is available.

MethodProvider / LocationFee Note
DOC cashierDOC cashier offices / Rikers Central CashierNo DOC fee
PhoneJPay 800-574-JPAY; Western Union 800-325-6000Vendor fee applies
InternetDOC-linked JPay or Western UnionProvider fee varies
PackagesDOC package pageSearch, size, and item rules apply

West Facility CDU Context

West Facility's Communicable Disease Unit history should be described with restraint. The research supports that some single-cell units make up the CDU and that other cells house detainees separate from the CDU. It does not support publishing or guessing a person's diagnosis, medical status, or reason for placement. A public DOC lookup can confirm current location, but medical details are private and will not be shown as a public roster field. Families with urgent health concerns need to use DOC and Correctional Health Services channels rather than drawing conclusions from a command name.

The same care applies to single-cell language. Single-cell housing may reflect many operational reasons, including medical separation, classification, safety, or facility design. The public should not read the term as discipline, restrictive status, or a specific health condition unless an official record says so. For court status, use court records. For custody location, use DOC lookup. For a public-record request, use NYC OpenRecords and include the person's name, DOB, NYSID or Book & Case Number, dates, and facility if known.


West Facility Custody Terms

West Facility records can involve terms that are easy to confuse. State-ready means a person has been sentenced to state prison but is waiting for DOCCS transfer. A technical parole violator is held on a parole warrant. Other unsentenced generally means the case is pending or not in a sentenced local category. A detainer is a request or notice from another agency, such as federal or immigration authorities. None of those terms creates a West Facility-specific roster. They guide which agency should be checked next.

Sprungs
Rigid aluminum-framed structures covered by heavy-duty plastic fabric, used in West Facility construction.
CDU
Communicable Disease Unit, a West Facility medical separation context noted by DOC.
State-ready
Sentenced to state prison and waiting for transfer to DOCCS.
Book & Case Number
NYC DOC identifier needed for lookup and money deposits.

Note: Confirm West Facility in the current DOC lookup before drawing conclusions from older capacity or medical-unit references.

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